• Birmingham 0121 779 2101
  • Salisbury 01722 416 065

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FAQs

Frequently asked questions to 1st Self Access Storage Ltd

 

What is self access storage?

Self access storage means storing your home or business possesions in our storage space. You have exclusive access to this space. You come and go as you wish and store for as long as you want.

When are you open?

Birmingham. Open 6 days a week:
Monday - Friday 08.00-18.00
Saturday 08.00-13.00
Shut Sundays and bank holidays

Salisbury Woodford Centre. Open 7 days a week:
Monday - Friday 08.30-17:30
Saturday 09.00-13.00
Sunday 10.00 - 14.00
We're shut on bank holidays

Salisbury Castle Gate. Open 7 days a week:
Monday - Friday 08.30-17:30
Saturday 09.00-13.00
Sunday 10.00 - 14.00
We're shut on bank holiday
Opening hours for existing customers:
Monday - Friday 0600 - 20.00
Saturday and Sunday 0800 - 1700
We're shut on bank holidays

Can I move in straightaway?

Of course. If we have a suitable unit for you and the paperwork is correct, you can move your possessions into Birmingham or Salisbury immediately.

What paperwork do I need to bring?

Two forms of ID. Either your passport, driving license or any other photographic proof.

Do I have to pay a deposit or hidden costs?

No. We do no require a deposit and we don't hide our costs.

How do I pay for my storage?

Please pay your initial invoice by debit/credit card or cash.

What isn't allowed in storage?

We do not store flammable liquids, explosives (including fireworks), live animals, gas cylinders or anything illegal. To prevent any possible spillage in your storage unit, washing machines and dishwashers should be completely drained of water. Fridges and freezers should be defrosted and petrol mowers should be drained of fuel before they are placed into storage.

Is there security?

We have 24 hour CCTV coverage, smoke detectors & intruder alarms in our Birmingham & Salisbury branches. Staff members are always walking around too so there's a human eye looking too! All our systems are monitored externally.

How do I get in to my storage unit?

You can access your unit during work hours, or by prior arrangement.

What is the minimum rental period?

The minimum rental period is one month.

What's the cancellation policy?

We need 7 days notice please.

 

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