• Birmingham 0121 779 2101
  • Salisbury 01722 416 065
  • Cardiff 02920 230205

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FAQs

Frequently asked questions to 1st Self Access Storage Ltd

 

What is self access storage?

Self access storage means storing your home or business possesions in our storage space. You have exclusive access to this space.
You come and go as you wish and store for as long as you want.

When are you open?

Birmingham. Open 7 days a week:
Monday - Friday 08.00-18.00
Saturday 08.00-13.00
Sundays 0900 - 1300
We're shut on bank holidays

Salisbury Woodford Centre. Open 7 days a week:
Monday - Friday 08.30-17:30
Saturday 09.00-13.00
Sunday 10.00 - 14.00
We're shut on bank holidays

Salisbury Castle Gate. Open 7 days a week:
Monday - Friday 08.30-17:30
Saturday 09.00-13.00
Sunday 10.00 - 14.00
We're shut on bank holiday
Opening hours for existing customers:
Monday - Friday 0600 - 20.00
Saturday and Sunday 0600 - 1800
We're shut on bank holidays

Cardiff. Open 7 days a week:
Monday - Friday 08.00-17:00
Saturday 09.00-13.00
Sunday 10.00 - 14.00
Opening hours for existing customers:
Monday - Friday 0600 - 19.00
Saturday and Sunday 0600 - 1900
We're shut on bank holidays

Can I move in straightaway?

Of course. If we have a suitable unit for you and the paperwork is correct, you can move your possessions into Birmingham, Salisbury or Cardiff immediately.

What paperwork do I need to bring?

Two forms of ID. Either your passport, driving license or any other photographic proof.

Do I need insurance?

We do not force you to buy insurance from us but please note, by default your goods will be un-insured. You may wish to check your home insurance as many policies cover self storage. Please see our terms and conditions for further information or ask a member of staff for details of our insurance policy.

Do I have to pay a deposit or hidden costs?

No. We do no require a deposit and we don't hide our costs.

How do I pay for my storage?

Please pay your initial invoice by debit/credit card or cash.

What isn't allowed in storage?

We do not store flammable liquids, explosives (including fireworks), live animals, gas cylinders or anything illegal. To prevent any possible spillage in your storage unit, washing machines and dishwashers should be completely drained of water. Fridges and freezers should be defrosted and petrol mowers should be drained of fuel before they are placed into storage.

Is there security?

We have 24 hour CCTV coverage, smoke detectors & intruder alarms in our Birmingham & Salisbury and Cardiff branches. Staff members are always walking around too so there's a human eye looking too! All our systems are monitored externally.
All our bracnhes have Aliro access systems so only authorised customers can access our buildings.

How do I get in to my storage unit?

You can access your unit during our building opening hours. Please check each branch or see 'when are you open' above.

What is the minimum rental period?

The minimum rental period is one month.

What's the cancellation policy?

We need 7 days notice please.

 

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